Contact
Contact and support
Questions about AdCharter, early access, your account or your data? Write to us — every message is read by a person.
Support
For help with your account, a brief, a launch or billing, email our support team:
[to be provided: support email address]
We aim to reply within two business days. Include your organisation name and, if it's about a brief or a launch, its ID (for example AC1042 or ACL88).
Request early access
Email us with the subject “Early access” and tell us:
- Your company and website
- How many brands you run
- The size of your creative and media team
- Roughly how many ads you launch per month
[to be provided: support email address]
Privacy and data requests
For privacy questions, requests about your personal data or deleting your Meta connection data, write to:
[to be provided: privacy email address]
Company details
- AdCharter is operated by
- [to be provided: company legal name]
- Address
- [to be provided: company address]
- Legal notices
- [to be provided: email address for legal notices]
- EU representative (GDPR Art. 27)
- [to be provided: EU representative]
- UK representative (UK GDPR Art. 27)
- [to be provided: UK representative]